Penang Port complies with the International Ship and Port Facility Security (ISPS) Code. The port complements its operations and ferry services with several ancillary services such as pilotage, towage, ship repair at dockyard, security and fire-fighting.
- Pilotage: Mandatory and provided for the movement of ships of 600 GRT and above within port limits, as well as ships of 200 GRT and above for berthing/unberthing at private jetties or the port's wharves.
- Towage: Fleet of tugboats, complete with fire-fighting equipments, operates around-the-clock towage service for smooth vessel berthing/unberthing.
- Ship Repair: Harbour craft repair and maintenance for commercial vessels up to 700 gross tonnage at the Bagan Dalam Dockyard.
- Security: The port provides 24-hour surveillance at all entry and exit points, ensuring maximum security and for port users.
- Fire-fighting: Industrial fires on land and at sea are promptly attended by the port's well trained fire-fighters with the latest fire-fighting equipments
For more information on ancillary services, please call Penang Port Sdn. Bhd.
Head - Marine Services
Tel: +604 310 2332
Fax: +604-324 5971
Marine - Operations Control Tower
Tel: +604 310 2334
Fax: +604-331 4961
Senior Marine Engineer (Planning)
Tel: +604 310 2342
Fax: +604-333 7146
Head - Security and Fire
Tel: +604 310 2275
Fax: +604-331 3210
Fire Control Room (Butterworth Wharves)
Tel: +604 310 2266
Fax: +604-333 1255
Fire Control Room (Prai Bulk Cargo Terminal)
Tel: +604 380 2226
Fax: +604-397 0605